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Visitors

Our goal is to provide you and your loved ones with high-quality, safe, person-centred care.

Updated visitor restrictions

We have updated the restrictions in place to manage visitors to the ONJ Centre.

From Tuesday 17 November, each patient is able to have one visitor OR one group of visitors, once a day for up to two hours.

Children under the age of 16 will be allowed to visit patients when accompanied by a guardian.

Groups of visitors must live together in the same household. Household groups can be made up of two adults OR one adult plus children (under 16).

An additional two-hour visiting block between 5.30pm – 7.30pm has also been added.

Visitors will now be able to access to our sites during four visiting periods each day:

  • 8.30am – 10.30am 
  • 11am – 1pm
  • 3pm – 5pm
  • 5.30pm – 7.30pm

We still have specific arrangements in place in certain areas to keep everybody safe including:

  • Patients under the age of 18 are permitted to have a guardian with them for an unlimited time period (including outside of Visiting Hours) and a second parent/guardian/carer visitor so long as physical distancing can be maintained
  • Exemptions remain for patients who are receiving end-of-life terminal phase care (please contact the Nurse Unit Manager directly) or who have a disability or behavioural needs.

Please keep a distance of 1.5 metres between yourself and others wherever possible when visiting the ONJ Centre.

If staff are unable to carry out their duties whilst maintaining a safe distance, they may ask visitors to leave the room whilst care is being provided.

Day Oncology patients are required to attend appointments alone unless they are a child, have a disability or behavioural needs, or are non-English speaking and require a translator.

We're still screening all visitors and patients when they arrive but you can now answer the COVID-19 screening questions online before you get here.

Simply fill out the questions on the Visitor Registration form and if it's safe for you to enter, a QR code will be generated which you can present to the nurses at entry.

We know that these measures will be hard for some people, but they are important part of reducing the risk of COVID-19 spreading. 

Please treat our staff with kindness and respect. 

Thank you for your understanding and for helping us keep the ONJ Centre safe. 

To contact a ward phone our Switchboard on 03 9496 5000.

Patient enquiries

The Olivia Newton-John Cancer Wellness & Research Centre is a treatment centre of Austin Health. For all patient enquiries, please contact:

 

Austin Health main reception

+61 3 9496 5000

 

ONJ Centre main reception

+61 3 9496 9838

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