Planning for your care

At the Olivia Newton-John Cancer Wellness & Research Centre we want to ensure that you feel comfortable and cared for from the moment you are referred. This includes helping you with the practical aspects of navigating your care such as how to get here, where to park, who to call if you get lost and what to bring with you.

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When you are first referred

Once you have been referred by your doctor we will assess your case and determine which specialist clinic is best for you. If your case is urgent we will contact you as soon as possible, if it is not urgent we will send you and your doctor a letter of confirmation and then contact you with the next available appointment.

The specialist you are referred to depends on a number of factors. These include your cancer type and the treatment you need. 

What to bring

There are a number of things you will need to bring to your appointment including your Medicare or DVA card, your appointment letter, test results and any medication you are currently taking.

In the days leading up to your appointment, write down any questions you have and bring those with you as well.

It can be reassuring to bring a friend or family member for support. They can help keep track of what you and your specialist talk about, as you may not remember everything. Bring a pen and paper to jot down any points you may want to refer back to at a later date.

Most importantly bring these items:

  • Appointment letter
  • Medicare or DVA card
  • Test results
  • Any medication you are currently taking
  • Any other information your doctor has told you is important to your care.

Planning for your visit

Before your first appointment with us you are welcome to visit the ONJ Centre and familiarise yourself with the various spaces. This can minimise any stress you may feel on the day of your appointment.

Visit our café, ask our volunteers questions about getting around and using the appointment letter scanning system, or visit our Info Lounge. The Info Lounge has a multitude of brochures and pamphlets which may be of interest to you. There are staff there to assist you and computers for your use.  

The Wellness Centre is past the café in a heritage red-brick building. Feel free to spend some time in there or talk to our staff and volunteers about the regular programs, services and support groups that are available.

ONJ Centre Reception

+61 3 9496 9838

How to get here

The ONJ Centre is located on the corner of Studley Road and Bell St, next to the Austin Hospital and across from Heidelberg train station.

Get Directions

Need more information?

Use our list of key contacts to get in touch with the right people.

Contact us

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